date:May 18, 2016
d 3PLs that are not continually making investments into their technology infrastructure are finding they are lagging behind. 3PLs must have the ability to leverage technology to accommodate additional transactional volume at greater speed. The rate of change is exponential.
E-commerce now comprises 15% of all retail sales, driving smaller order quantities and more logistics around final-mile delivery. As a result, operational excellence is no longer a differentiator, but a requirement, as the s