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Arla Achieves Operational Excellence With OmPrompt
date:Jul 02, 2014
of customer operations, IT systems and document formats.

For example, Arlas customer service team received 1,000 manual orders per week by email, spreadsheet, PDF, and fax, which previously had to be manually keyed into SAP, the central ERP system. With the OmPrompt Order Automation service, clean, valid customer orders are now transferred directly to Arlas ERP system.

In logistics support, one customer alone generated 2,500 electronic proof of delivery and goods receipt notes which had to be

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